About Property Link Ltd

Letting Agent in Londonderry

Established 30 years ago, our reputation is built upon experience and the high level of service that we provide to all our Landlords and Tenants.

The Company originally opened offices in Belfast before later expanding into Derry/Londonderry.

Having started with a small staff, the company now employs more than 20 and lets hundreds of properties every month whilst managing thousands for our clients.

We believe in delivering a top quality service to all our Landlords and Tenants and are continually re-investing in the latest ideas, people, systems and software to ensure that the company remains the leader in the Lettings market.

If you are looking for a house or flat to rent or are a landlord looking for quality applicants, we look forward to receiving your call or email.

Environmental Policy

At Property Link we take great pride in our commitment to an environmentally friendly business practice.

Overall Aims

  • To make the business accountable for its own actions in regard to the impact on the environment.
  • To comply with all relevant legislation and be proactive in promoting others - customers, suppliers and staff to follow our example.
  • To continually monitor and act upon our usage of energy and recycling and to look for improvements, producing graphs to illustrate usage/wastage and possible savings.

Management Team

  • Neil Patterson
    Neil Patterson Managing Director
    Dealing principally with residential and student accommodation rentals, Neil has a wealth of experience in the North West property market. As the property market is evolving, Neil remains committed to ensuring the Property Link clients always receive the very best deal possible. In additions well as being a specialist in residential letting, Neil has excellent property marketing, refurbishment and upgrading experience and is experienced on HMO legislation. Neil believes firmly that what sets Property Link apart from other companies is our genuinely high level of service and professionalism.
  • Geraldine Lynch
    Geraldine Lynch Office & Accounts Manager
    Geraldine was instrumental in establishing Property Link Derry branch. Among many responsibilities Geraldine is in charge of the Office Management and Office Accounts. Geraldine's attention to detail is paramount in this vital role within the business and her professionalism and communication to clients is exemplary. Her friendly manner allows her to build an excellent rapport with her clients. She is dedicated to providing a thorough and efficient service to achieve the best deal for her clients.
  • Laura Giacani
    Laura Giacani Business Operation
    Laura endeavours to promote all Property Link services at every opportunity. Laura has served the general public all of her working life, and after 25 years still enjoys the challenge on a daily basis to serve Property Link customers and offers support. Laura is also in charge of the End of Tenancy Inspection and business development of the company.

Customer Service Team

  • Jennifer McDuff
    Jennifer McDuff Letting Agent
    Jennifer joined the team in June 2017 after graduating from Edinburgh Napier University taking on the role at reception with general administrative duties. Jennifer has since taking on the role of Letting Agent here at Property Link. She is highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with all potential tenants. Jennifer works hard to ensure all customers receive an excellent level of service. She prides herself in having as much information as possible on all Property Link properties and imparting that information to all interested parties. Jennifer always tries her best to secure the right property to the right tenant and always goes the extra mile to accommodate all viewers.
  • Tracie Thomas
    Tracie Thomas Landlord Service Manager
    Tracie joined our team in August 2017. Tracie has an extensive background in senior retail management and is now responsible for looking after all the landlord requirements i.e. landlord monthly statements, landlord enquiries and payments, landlord registration scheme, updating landlords of new legislations, and whatever else required to make the management of the properties stress free. Tracie is also in charge of renewals, Tenancy Deposit Scheme and deposit disputes.
  • Jenna Murray
    Jenna Murray Admin Assistant
    Jenna has worked in customer service for 15 years and is a self-confessed 'people person'. She is committed to our customer care standards. Jenna is key in the day to day operation of the business, she passionately looks after Reception duties dealing with general enquiries, keys handling and tenant issues. Jenna is also largely involved in our sale process, offering all parties her great customer service. Jenna is also in charge of many more administrative duties and more importantly she is the company entertainer.